We are proud to offer free shipping to all our customers in the USA and Canada. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
No. We provide free shipping to the USA and Canada.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada,||10-30 Business days|
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
The flask is cool, pleasant to the touch, though the metal is thin, probably quickly remembered. Came very quickly
The flask is light, made qualitatively. No smell. 12 ounces-350 grams.
Kokybė gerą… galima pirkti
Excellent flask, and the main caps are metal. I recommend. Scale can be safely poured
Item received. It took only 10 days. I'm very pleased Thank you.
The flask is good!
A good flask, came quite quickly, everything is intact, nothing is wrinkled and not scratched, i recommend, does not crumble when pressed, unless of course not to press with all the power.
Really good product 5 stars highly recommended
All ok. 34 days to yakutsk is norms.
Flask fire!!! I will order a friend Metal cover, plastic holder but all cool
The order was satisfied, corresponds to the description. for which the store thanks...
Quality goods, really liked. Also pleased with fast delivery,
Kind time of the day! The flask fully corresponds to the description. Delivery is fast.
very nice flask. My beverages will love the new house...
Delivered very quickly
Track tracked all the way! Delivery to mos. region-month! Very neat execution, its money is worth
llego bien... tiene un embudo... bien enpaquetado
Product looks exactly the same as photograph. Packaging is good, product received in perfect condition but the funnel is slightly damaged. Prompt shipping. Overall a very good experience. Recommend Seller highly.