We are proud to offer free shipping to all our customers in the USA and Canada. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
No. We provide free shipping to the USA and Canada.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada,||10-30 Business days|
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Glasses are very beautiful. correspond to the description. in reality they look even more beautiful than in the picture. ideal for a wedding.
They are so beautiful, i am very happy with my glasses many i recommend this store and i received an ocequio
Delivery is almost a month by courier. The wine glasses are super cool. Very well were packed
Are beautiful! Are higher than normal, which in our case is great, it will be the flutes groom and so stand out. Recommend the 100%. Well packaged and delivery in 3 weeks. Spectacular!
The goods are very good, ordered on march 1, 23.03 received. Very beautiful glasses, the packaging is very good, i'm happy, the store is well done))))
Glasses are beautiful, stable. For the wedding table fit perfectly. Packed super. Delivery is fast. Track tracked. Seller 5 +.
Beautiful as in the photos
Excellent product, cuter than in the image. Concerned store, send fast and well packed. Send some gift. Super happy
Thank you very much I received my order and it’s a good quality as on picture I love it
Great glasses! Came very quickly. Brought the courier. Thank you very much
Super fit very well packed Thank you
Vsjo priwlo idealjno upakovano and kachestvo bakalov for vywem urovne Vsem sovetoju
Beautiful and well packed
Beautiful arrived yesterday. Very well packed. In perfect condition i loved it.
Poháre su over my ocakavanie... Su Krasne... Odporúčam predajcu
Glasses are very satisfied!