We are proud to offer free shipping to all our customers in the USA and Canada. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
No. We provide free shipping to the USA and Canada.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada,||10-30 Business days|
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Well packed, liked it!
It took a long time, but it's all right.
Print quality is very high, but map itself is weirdly stretched. Shipping also took a long time, but I must say it war really well packed and came in perfect condition.
The map is as it says in the description and in the photos. It came well packaged and the paper is hard.
It's okay. Only small inscriptions.
It's beautiful, i loved it. It arrived impeccable.
The map is great. Packing on conscience, nothing crumpled. I thought it would be more, but this is my mistake)) ordered to celebrate the countries in which i visited)))
Great for my travel photos
Good product. Responsible and very honest store! Recomend!
Beautiful map, hung in the place of the picture
Delivery to irkutsk 20 days. Track tracking. The packaging is excellent (pipe made of foam polyethylene), nothing crumpled. The map is beautiful. The store recommend all 100.
I received the parcel after so much time. The map looks beautiful in designs, in quality and in size. Unfortunately the parcel arrived folded, so the map is crumpled (see photos). I had to use a flat iron to make her go smooth.
The goods did not come, but the money was returned to me
Thanks for this map. I love it!